OVERVIEW
Many organizations experience problems while performing business-critical content management processes. End users often become aware of these problems even before the IT department gets a whiff of the issues. Calls to the support desk are usually the only means of alerting IT and reflect a huge loss in productivity in both time and resources.InputAccel and enterprise content management systems have become a key part of the solutions maintained by organizations. Although these solutions have become more prevalent, System Administration time is not allocated for learning or maintaining the solution. Organizations respond by hiring a new InputAccel/ECM System Administrator.
xMonitor ensures the health of your business-critical capture and enterprise content management system.xMonitor is an essential tool for monitoring any Captiva and ECM solution. It tracks and reports the current state of your entire content management system in real-time. xMonitor does the heavy lifting by providing the diagnostic and monitoring tools required to maintain a health InputAccel and ECM solution.
WHAT DO WE MONITOR?
xMonitor allows you to proactively monitor the performance and status of your InputAccel and enterprise content management (ECM) solution across multiple servers simultaneously; all the Operating System processes which support InputAccel and the ECM are also monitored. This provides a complete transparency of the imaging process and the ECM’s health.
xMonitor is configured for System Administrators to receive alerts in the event of module downtime and batch processing errors. This notification module allows System Administrators the ability to monitor the solution 100% of the time without dedicating 100% of their time. These diagnostics are targeted at the InputAccel and ECM solution.
xMonitor minimizes downtime and maximizes the efficiency of your content management system, allowing the re-allocation of valuable resources to suit organizational objectives.xMonitor frees up your resources, including your System Administrator, to optimize their utility in more productive tasks!
xMonitor also has a suite of diagnostic tools with the ability to uncover potential problems. The tools help guide the System Administrator to understand existing and potential problems and provide the direction to resolve any issues discovered. With the integrated diagnostic toolset, even a System Administrator new to InputAccel and ECM can provide a well-maintained solution.
FEATURES
CAPTIVA MONITORING
xMonitor serves the best choice for monitoring Captiva Capture solutions by EMC.Monitor batches,processes and modules and notify administrators when anamloies occur before it degrades the stability of your organisation ensuring precious time and user inspection.
- Notifies users when batches aren’t being created.
- Notifies users when batches aren’t being processed.
- Monitors Modules Connections.
- Illustrates IA Upgrade Information.
- Filter through batches effortlessly.
- InputAccel Utilities.
DOCUMENTUM MONITORING
xMonitor is the go-to tool for monitoring Documentum with monitoring available for every aspect of Documentum. Dive into xMonitor and ensure a risk free content management solution in place.
Documentum Common Client Tranasactions Monitoring.- Monitors Sessions and User Activities.
- MonitorsDocumentum Components such as
- Java Method Server.
- Accelerated Content Servers.
- Content Intelligence Services.
- Content Processing Server.
- Business Process Services.
SHAREPOINT MONITORING
xMonitor can manage SharePoint 2013 and report anamolies that might affect organisational efficiencies.xMonitor can help monitor you SharePoint farm in order to maintain optimal System Func tionality.We monitor
- Monitors SharePoint Databases.
- Monitors Site Collections.
- Monitors SharePoint WebServer Statistics.
- Reports SharePoint Farm Live Info.
WINDOWS AND LINUX MONITORING
xMonitor has out of the box tools that monitor not only Enterprise Content Management Solutions but can monitor basic Operational Resourses as well that might help improve ECM and Server Throughput.
- Windows Services Monitoring
- Windows and Linux Process Monitoring
- Windows and Linux File Monitoring
- Windows Event Monitoring
- WebServer Monitoring
- Database Monitoring
REPORTING
xMonitor also offers multiple reporting options for reviewing and analyzing the status and usability of applications. Through the xMonitor Reporting Module, time ranges and reporting parameters to suit business needs can be set and provide the following types of reports
- Summarised Notfication Report
- Resource Report
- Service Level Agreement (SLA) Compliance Reports
WHAT MAKES XMONITOR ESSENTIAL ?
FIND ISSUES BEFORE THEY AFFECT THE ORGANIZATION
InputAccel and enterprise content management systems have become a key part of the solutions maintained by organizations. Although these solutions have become more prevalent, System Administration time is not allocated for learning or maintaining the solution. Organizations respond by hiring a new InputAccel/ECM System Administrator. With xMonitor, there is no need to add more staff resources.xMonitor does the heavy lifting by providing the diagnostic and monitoring tools required to maintain a health InputAccel and ECM solution.
TRACK SERVICE LEVEL AGREEMENTS
Agentless monitoring tool for EMC Captiva InputAccel built on a modern technology stack.xMonitor is an essential tool for monitoring any Captiva and ECM solution. It oversees, tracks and reports the current state of your entire content management system in real-time.xMonitor allows you to proactively monitor the performance and status of your InputAccel and enterprise content management (ECM) solution across multiple servers simultaneously.
ANALYSE AND REPORT PERFORMANCE OF THE ORGANIZATION
xMonitor also offers multiple reporting options for reviewing and analyzing the status and usability of applications. Through the xMonitor Reporting Module, time ranges and reporting parameters to suit business needs can be set and provide Summary Report which provides information about each module with customizable views and Resource Reports that plot the amount of time a resource has been down over a specified period of time.
XMONITOR CAN HELP
- Quickly pinpoint the source of application and batch process exceptions before end users are negatively impacted
- Increase communication among stakeholders through detailed reports and a configurable notification module.
- Meet your service level agreements (SLA). Identify problems occurring with server performance and system resources easily through easy-to-use dashboards.
- Make strategic decisions about your InputAccel & ECM infrastructure and prevent problems before they impact the organization’s bottom line.
- Instantly see critical metrics allowing you to visually gauge the overall health of all modules and related servers.
- Isolate problems and perform root cause analysis through the use of customized reporting features.
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